Shipping policy

Shipping Information

Shipping Locations
We currently ship to customers within Australia. If you are located outside Australia, please contact us before placing an order to confirm shipping availability.

Order Processing Time
Orders are typically processed within 1–3 business days (Monday to Friday, excluding public holidays). Orders placed on weekends or public holidays will be processed the next business day.

Delivery Timeframes
Once your order has been processed and dispatched, delivery typically takes 9–14 business days depending on your location and the shipping carrier.

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or peak shipping periods.

Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and order size. The total shipping cost will be displayed before completing your purchase.

Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information so you can monitor your delivery.

Incorrect Address Information
Please ensure your shipping details are correct at checkout. We are not responsible for orders that are delayed or lost due to incorrect address information provided by the customer.

Contact Us
If you have any questions regarding shipping or your order, please contact us and our team will be happy to assist.